International Air Transport Association (IATA) check_circle

Are you interested in understanding the basic principles of air cargo rating? Do you want to know how to find the appropriate information using TACT? Do you need to know how to correctly complete an Air Waybill? This two day course delivered by an air cargo industry expert will quickly get you up and running. You will acquire basic understanding of the structure of the different TACT publications, the main principles of air cargo rules and rates, the application of them in the calculation of charges and their representation on the Air Waybill. At the end of the course you will have a better insight on the world of air cargo charges.

This course is for the travel professional with basic knowledge and skills in air journey pricing and ticketing who wants to be recognized as the company or office expert. You will gain confidence in pricing more complex journeys that apply exceptions to standard pricing principles. A key additional benefit are study units on ticket exchanges and reissues resulting in a refund or an additional collection for the new ticket price or a penalty fee collection.

For operations and corporate airport personnel, this diploma combines courses in different areas of airport operations to enhance your knowledge.

Take this first step to become an EU Aviation Security Validator. Currently the EU requires air carriers to obtain the ?Air Cargo or Mail Carrier operating into the Union from a Third Country Airport? (ACC3) designation. ACC3 designation is only valid upon a successful EU Aviation Security Validation performed by an Independent Validator accredited by an EU Member State. ACC3 carriers flying cargo to EU/EEA must be re-validated every 5 years and Regulated Agents (RA3) and Known Consignors (KC3) must be subjected to re-validation every three years. Get the required training and position yourself to become an EU Aviation Security Validator. This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Airport and ground operations processes involve several well-defined activities that need to be completed on a timely basis for specific objectives to be achieved. In cases where such activities cannot be completed on time, certain decisions are required. Such decisions may result in a change in priorities or the activation of an alternative course of action. Most decisions can impact several of the partners concerned with the process and therefore the decisions should be made collaboratively. In practice, this collaboration is often missing, with the result that the decisions made adversely affect one or more partners and hence the overall operation. In this course you will learn how to apply the techniques of collaborative decision making (CDM) in the context of airports (A-CDM) and ground operations, and how to unleash the power of shared information so that the impact of decisions on the work of the partners? operations becomes visible. Learn how to build trust among partners to ensure the willingness to both share information and use the shared information, resulting in better-informed decisions and increase the efficiency of airports and the on-time-performance of ground operations. Presented in the context of Trajectory Based Operations (TBO) and the process-based business service-oriented reinterpretation of the original A-CDM concept, this course brings to you the next development level of A-CDM that is even more powerful, adaptable and quality-oriented than its predecessor. This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

This course will provide you with an overview of the air transportation system and illustrate the interdependence among its components: airlines, airports, civil aviation authorities and air navigation services. You will explore the complex system which is required in order to carry passengers and goods from point A to point B, and the organizations, people and technologies that make the air transport industry safe and sustainable.

With over 52 million tons of cargo shipped annually, the air cargo industry is the place to be. Prepare yourself to work in the industry with this comprehensive course. You will learn about basic IATA cargo rules and procedures, how freight forwarders and airline cargo units operate, plus much more. This course is mandated for IATA Cargo Agents in accordance with the IATA Cargo Agency Resolutions.

This course will provide you with an overview of the air transportation system that illustrates the interdependence among its components: airlines, airports, civil aviation authorities and air navigation services.

Since 1977, IATA has developed cargo agent training with the help of experts from member airlines and associations. This course uses our expertise to provide advanced knowledge on how to make markets respond, ensuring companies profit as well as how to differentiate with service innovations. This course is the ideal way for you to refresh your knowledge and learn new skills for career development and add value to future cargo marketing initiatives.